Sue Marcroft

We push the limits of what's possible for our patients.

Welcome to MSW

Our clients are our priority, we offer
quality medical services with a team of specialists.

Our clients are our priority. We offer compassionate, person-centred support services delivered by a dedicated team of specialists.
At My Support Worker, our mission is to empower individuals to live independently, with dignity and choice. We provide high-quality, tailored support for those receiving Personal Health Budgets, Personal Budgets, or Direct Payments—ensuring every client receives care that fits their unique needs and preferences.
We understand that choosing the right support is a personal journey. Our experienced team is here to guide you every step of the way, delivering reliable, flexible, and locally managed services that put your wellbeing first. Whether you need help at home or out in the community, we’re committed to making a positive difference in your life.
Let us help you start living the life you want—with confidence, independence, and peace of mind.

Meet Our Team

Sue Marcroft

Director of Care / Registered Manager

Lucy Marcroft

Service Manager

Guy Oliver

Operations, Development and Quality Manager

Tracey Hayes

Clinical Nurse Lead

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About Our Company

My Support Worker (NW) Ltd is a private, family run company and was established in 2019 to meet the care and support needs of people with long-term and complex disabilities and conditions, who wish to maintain their independence and continue living in their own home with their own personal assistants.

My Support Worker (NW) Ltd. provide a management service which ensures care and support for people who need it in their own homes using individualized budgets. We have sound principles for the way we run our service. Central to these is our belief that the rights of service users are paramount. We support our clients to have a dignified quality of life without bias or discrimination, within the communities and individuals it serves.

Our Company provides a range of solutions to individuals and families who need care and support within their own homes, we do this with dedication, integrity and compassion. We strive to develop and improve the services we offer and support our staff and all those within the Company as well as those receiving care from us.

We will offer a flexible approach to your care management and support, giving as much or as little help, for those wishing to maintain their independence in their own home and employ staff who are contracted to work with an individual.

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